Modem Resets... Comcast Cable
Date(s) - # Of Modem Resets & Modem Shutting Down
(Not counting what's been happening over the past two weeks)
6/28/2005 - 3
6/29/2005 - 1
6/30/2005 - 1, but the throughput is horrible. I feel like I'm on a modem. The Comcast Escalated Tech is suppose to be here around 5 p.m. or 6 p.m. *sighs* Update: The higher level tech was here did some testing, and said that there is an issue with our line. He thinks it's outside of the house with their equipment. Hmmm... I hope this gets fixed soon. Next tech due out is tomorrow, but we don't need to be here.
7/1/2005 - 3, I'm hoping this will be fixed by the time we get back. *sighs*
7/2 - 7/4 - Away for July 4th weekend. I posted from the in-laws.
7/5/2005 - 13, And the tech that was suppose to come out while we were gone has not come out yet. Called Comcast and there is another tech coming out again tomorrow morning.
7/6/2005 - No service, and the tech is late. Was suppose to be here at 9 a.m. It's 9:46 a.m. right now, and we have not received a call from Comcast. (Their policy is that they call before showing up at your door.) They showed up finally, and tested further, then just replaced our modem with one of theirs (temporary). We will be going out today to buy another modem.
Can anyone say... Shitty Service?
Note: Speeds are below ISDN speeds to modem speeds. Most of the time there is no bandwidth at all.